I received the wrong product, what do I do?

We sincerely apologize for the inconvenience caused by receiving the wrong product. To help us resolve this quickly, please send the following:

• Your Order ID – so we can easily locate your purchase.

• Clear images of the incorrect item – this helps us verify the mistake and prevent it from happening again.

Please email the above details to [e-mail].

Once received:

• Our Customer Service team will review your case right away.

• We’ll arrange for the correct product to be shipped out to you at no additional cost.

Thank you for your patience and understanding. We truly appreciate your support and will do our best to ensure you’re satisfied with your Herbal Goodness experience.